Contact Support

Having an issue or have a question? We'd love to hear from you.

hexfire-support@grrotech.com

We typically respond within 48 hours.

FAQ

How does scoring work?

Your score is calculated as: Tiles Owned x 10 + Largest Connected Region squared x 5. Building large connected regions is key to winning!

How do elements interact?

Each element beats one other: Fire burns Earth, Earth blocks Air, Air scatters Water, and Water douses Fire. Place your tile next to an enemy tile it beats to capture it.

What does tile power do?

Higher power tiles (1-3) are stronger but cost more energy. A tile can only capture an enemy tile if its power is equal to or greater than the target's power.

How do chain captures work?

When you capture a tile, your newly captured tile can then capture additional adjacent enemy tiles that it beats, creating a chain reaction across the board.

How does online multiplayer work?

Hexfire uses Game Center for online play. Use Quick Match to find a random opponent worldwide, or Invite Friends to challenge someone on your Game Center friends list.

The app is crashing or not loading. What should I do?

Try force-quitting and reopening the app. If the issue persists, make sure you're running the latest version from the App Store, then restart your device. If it still happens, contact us at the email above.

About

Hexfire is a strategy game where players battle using the four classical elements on a hexagonal grid. Outsmart your opponent with smart tile placement, elemental advantages, and devastating chain captures.

Privacy

Hexfire does not collect, store, or share any personal data. Game Center features are handled entirely by Apple's Game Center framework. No analytics or tracking SDKs are used.